Open Workshop




Dealing with Complaints of Bullying & Harassment

Duration: 9:00 am-5:00 pm


Date: 20 May 2020


Location: Carlow Town


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  • Overview
  • Programme
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  • Run In House

Workshop Duration: 1 day – 9.30am to 5.00pm

This workshop is designed to equip managers and HR professionals with the necessary knowledge, skills and confidence to deal with complaints of bullying & harassment both informally and formally. The workshop gives equal emphasis to using informal methods of resolution such as informal mediation techniques as well as best practice formal investigation techniques.

What is the format of the workshop?
The workshop is highly interactive – through ‘real life’ role-play scenarios and case studies, you will have the opportunity to practice new skills and techniques such as informal mediation and formal investigation techniques.

Is it right for me?
The workshop is designed for HR professionals or employees in a management role who will be responsible for or involved in conducting workplace investigations.


Price:399.00 EUR


Have a query on this course?

Call us 087 2869680

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What will I learn?
By the end of this workshop you will:

  • Appreciate the importance of informal resolution and the informal resolution options available.
  • Know how to informally mediate a conflict situation between two members of the team.
  • Know the legal and practical requirements relating to workplace investigations.
  • Understand the relevance of internal HR procedures and the significance of conducting a fair and thorough investigation.
  • Know how to approach and plan an investigation.
  • Learn the skills required to manage and conduct investigations in line with best practice and the law.
  • Know how to draft a comprehensive quality report on the findings of the investigation.

Workshop Supports
You will take away:

  • A comprehensive paper on Dealing with Bullying & Harassment (2020)
  • A number of checklists and templates
  • A sample report

€399 per person. Group discounts available.

For more detailed information on this course contact

6th May 2020  – Carlow town

We can customise this programme specifically to your business needs. We will meet with you to discuss your training requirements and present you with a detailed programme outline. We will request a copy of the relevant HR policies and procedures so that they can be fully incorporated into the workshop.

Contact or call 087 2869680 to discuss your requirements and to obtain a quote.