Open Workshop




Resolving Employee Conflict & Grievance Handling

Duration: 9:00 am-5:00 pm


Date: 24 November 2020


Location: Carlow Town


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  • Overview
  • Programme
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Workshop Duration: 1 day – 9.30am to 5.00pm

The objective of this workshop is to equip people managers with the skills to resolve conflict within the team by using informal mediation techniques. Delegates will also acquire the knowledge and skills to investigate employee concerns or grievances using informal and formal methods of resolution.

What is the format of the workshop?
A comprehensive workshop which is delivered in a down to earth practical manner. The workshop is highly interactive – through ‘real life’ case studies and role plays, you will get the chance to practice the necessary skills and discuss issues and concerns openly to maximise learning.

Is it right for me?
This workshop is designed for supervisors/line mangers, HR professionals or anyone with people management responsibility.


Price:399.00 EUR


Have a query on this course?

Call us 087 2869680

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What will I learn?
By the end of this workshop you will:

  • Learn informal mediation techniques to resolve conflict within the team.
  • Understand the company grievance procedure and informal and formal methods of resolution.
  • Acquire the necessary skills to informally and formally investigate employee concerns.
  • Know how to conduct a formal grievance hearing.

Workshop Supports
You will take away:

  • A comprehensive paper on Managing Employee Conflict & Grievance Handling (2020)
  • A number of checklists and templates
  • Sample policies and procedures

€399 per person. Group discounts available.

For more detailed information on this course email to

24th November 2020 – Carlow town

We can customise this programme specifically to your business needs. We will meet with you to discuss your training requirements and present you with a detailed programme outline. We will request a copy of the relevant HR policies and procedures so that they can be fully incorporated into the workshop.

Contact or call 087 2869680 to discuss your requirements and to obtain a quote.