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Managing Poor Performance, Absence & Stress


Mar 8,2017 - Dec 31,2017Time: 9:00 am - 5:00 pm
Workshop Duration: 1 day – 9.00am to 5.00pm This extremely popular workshop equips people managers with the necessary knowledge, skills and confidence to manage under performance, problematic absence and work related stress from identification of the issue through to implementation and monitoring of a plan to address the problem to get the desired improvement in performance or attendance. What is the format of the workshop? A comprehensive and practical workshop which develops the core competencies you require to have effective and constructive dialogues with direct reports, particularly around poor performance, absence and work related stress issues. The workshop focuses on informal and formal methods to address these issues so as to ensure you undertake the process in a fair and consistent manner. The workshop is highly interactive - through ‘real life’ role-play scenarios and case studies, you will have an opportunity to practice new skills and discuss issues openly to maximise learning. Is it right for me? This workshop is designed for human resource professionals, supervisors/line mangers and business owners.

Location

Carlow Town

,

Event Fees:

EUR 399.00

Support Contact Persons Training


Oct 10,2017 - Dec 8,2017Time: 9:00 am - 5:00 pm
Workshop Duration: 1 day – 9.00am to 5.00pm Bullying and harassment in the workplace has devastating effects on the health and performance of employees. Employers are legally obliged to prevent and eliminate such behaviour. As part of the company prevention and management strategy employers are required to name and appropriately train ‘Support Contact Persons’ (SCP). This workshop is designed to give SCPs an in-depth understanding of their role and equip them with the necessary confidence and skills to exercise their role effectively. What is the format of the workshop? The workshop is highly interactive. Through ‘real life’ role play scenarios and case studies, you will have the opportunity to conduct one-to-one meetings in the role of a SCP. All of the programme exercises allow for plenty of opportunity to ask the workshop facilitator questions and exchange views and ideas with other delegates. Is it right for me? The workshop is designed for managers or employees who have been appointed a Support Contact Person under the Company Dignity at Work Policy.
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Location

Carlow Town

,

Event Fees:

EUR 399.00

Resolving Employee Conflict & Grievance Handling


Oct 11,2017 - Dec 31,2017Time: 9:00 am - 5:00 pm
Workshop Duration: 1 day – 9.00am to 5.00pm The objective of this workshop is to equip people managers with the skills to resolve conflict within the team by using informal mediation techniques. Delegates will also acquire the knowledge and skills to investigate employee concerns or grievances using informal and formal methods of resolution. What is the format of the workshop? A comprehensive workshop which is delivered in a down to earth practical manner. The workshop is highly interactive - through ‘real life’ case studies and role plays, you will get the chance to practice the necessary skills and discuss issues and concerns openly to maximise learning. Is it right for me? This workshop is designed for supervisors/line mangers, HR professionals or anyone with people management responsibility.

Location

Carlow Town

,

Event Fees:

EUR 399.00


Registration is closed for this event.
For more information or questions, please email:
maketick3@gmail.com

Managing Absenteeism


Nov 1,2017 - Dec 31,2017Time: 9:00 am - 5:00 pm
Workshop Duration: 1 day – 9.00am to 5.00pm It is well established that employee absenteeism is a substantial cost for employers and one which needs to be reduced in today’s economic climate. With the proper policies and control mechanisms in place, and a clear procedure for dealing with absenteeism, these costs can be substantially reduced. Generally the most effective ways of managing absence are inexpensive and easy to administer. Managing cases of problematic absence can be complex and each case will turn on its own facts. The goal of this workshop is to equip people managers with the knowledge, skills and confidence to investigate and manage instances of absence fairly and objectively so as to support those who are unwell but also to deter disingenuous absence. The workshop bridges the gap between the law and practice and includes key techniques, procedures and checklists to help ensure that you are considering all the critical factors. What is the format of the workshop? This is a comprehensive workshop which is delivered in a down to earth practical manner. The workshop is highly interactive - through ‘real life’ case studies and role plays, you will get the chance to practice the necessary skills and discuss issues and concerns openly to maximise learning. Is it right for me? This workshop is designed for human resource professionals, supervisors/line mangers and business owners.

Location

Carlow Town

,

Event Fees:

EUR 399.00

Conducting Successful Performance Review Meetings


Nov 7,2017 - Dec 31,2017Time: 9:00 am - 5:00 pm
Workshop Duration: 1 day – 9.00am to 5.00pm Managing employee performance is a fundamental and everyday part of a people manager\'s role. Thus it is imperative that managers are confident and skilled in this area. This popular programme focuses on equipping managers with the skills and confidence to give informal and formal constructive and balanced feedback which keeps staff motivated to perform. What is the format of the workshop? The workshop is highly interactive. Through role play scenarios you will get the chance to practice conducting feedback sessions including formal review meetings. Is it right for me? The workshop is designed for all people managers who are involved in the performance management process.

Location

Carlow Town

,

Event Fees:

EUR 399.00

Annual Employment Law Update


Nov 7,2017 - Dec 31,2017Time: 9:00 am - 1:00 pm
Duration: Half day – 9.00am to 1.00pm This half day briefing is intended as a recap of the year during which we review any significant legislative changes and case law. What is the format of the briefing? While the briefing is delivered in presentation format, time will be allowed for discussion and analysis of the impact of legislative changes and significant case law. Is it right for me? This briefing session will be of interest to HR practitioners, business owners and managers with responsibility for human resources.

Location

Carlow Town

,

Event Fees:

EUR 199.00

Conducting Workplace Investigations


Nov 9,2017 - Dec 31,2017Time: 9:00 am - 5:00 pm
Workshop Duration: 2 days – 9.00am to 5.00pm This workshop is designed to equip managers and HR professionals with the necessary knowledge, skills and confidence to conduct a full and thorough workplace investigation, whether into disciplinary matters, bullying/harassment or other employee grievances. What is the format of the workshop? A comprehensive and practical workshop designed to guide you on best practice investigation techniques. The workshop bridges the gap between the law and practice and includes key techniques, procedures and checklists to help ensure that you are considering all the critical factors and that you undertake the process in a fair and unbiased manner. The workshop is highly interactive - through ‘real life’ role-play scenarios and case studies, you will have an opportunity to practice new skills and discuss issues openly to maximise learning. Is it right for me? The workshop is designed for HR professionals or employees in a management role who will be responsible for or involved in conducting workplace investigations.

Location

Carlow Town

,

Event Fees:

EUR 799.00

Managing Challenging Conversations


Nov 10,2017 - Dec 30,2017Time: 9:00 am - 5:00 pm
Workshop Duration: 1 day – 9.00am to 4.30pm This one day workshop is designed to assist delegates to gain the skills and confidence to initiate, manage and conclude a challenging conversation. The course develops the core competencies that people managers require in order to have effective and constructive dialogues with a member of their team, particularly around underperformance, absence, misconduct or other difficult scenarios. What is the format of the workshop? This is a comprehensive and practical workshop which develops the core competencies you require to have effective and constructive dialogues with direct reports. Is it right for me? This workshop may be of interest to people managers who frequently encounter difficult conversations and behaviour.

Location

Carlow Town

,

Event Fees:

EUR 399.00

Dealing with Complaints of Bullying & Harassment


Nov 21,2017 - Dec 31,2017Time: 9:00 am - 7:00 pm
Workshop Duration: 1 day – 9.00am to 5.00pm This workshop is designed to equip managers and HR professionals with the necessary knowledge, skills and confidence to deal with complaints of bullying & harassment both informally and formally. The workshop gives equal emphasis to using informal methods of resolution such as informal mediation techniques as well as best practice formal investigation techniques. What is the format of the workshop? The workshop is highly interactive - through ‘real life’ role-play scenarios and case studies, you will have the opportunity to practice new skills and techniques such as informal mediation and formal investigation techniques. Is it right for me? The workshop is designed for HR professionals or employees in a management role who will be responsible for or involved in conducting workplace investigations.

Location

Carlow Town

,

Event Fees:

EUR 399.00

Managing Disciplinary Issues


Dec 1,2017 - Dec 31,2017Time: 9:00 am - 5:00 pm
Workshop Duration: 1 day – 9.00am to 5.00pm The objective of this workshop is to provide managers with the knowledge, skills and confidence to pro-actively manage disciplinary issues in accordance with company policies, best practice and the law. The workshop covers the law on discipline and dismissal, the importance of fair procedures and the practicalities around the management of issues such as poor performance, misconduct and absenteeism. What is the format of the workshop? This workshop is highly interactive. Through ‘real life’ role play scenarios and case studies, you will have the opportunity to practice conducting a disciplinary hearing and to discuss issues openly to reinforce learning. The case studies used in the workshop are designed to encourage delegates to think through the consequences of their actions and allow for plenty of opportunity to ask questions and exchange ideas with other delegates. Is it right for me? The workshop is designed for employees in a supervisory or management role, business owners and HR professionals or those who will be responsible for or involved in dealing with disciplinary issues both at an informal and formal level.

Location

Carlow Town

,

Event Fees:

EUR 399.00

Introduction to Employment Law


Dec 6,2017 - Dec 31,2017Time: 9:00 am - 5:00 pm
Workshop Duration: 1 day – 9.00am to 5.00pm This workshop is designed for those with people management responsibility who need to have a basic understanding of employment law, including working time restrictions, break entitlements, leave entitlements and handling disciplinary and grievance issues effectively. What is the format of the workshop? A comprehensive workshop which is delivered in a down to earth practical manner. The workshop is highly interactive - through ‘real life’ case studies, you will have the opportunity to discuss issues and concerns openly to maximise learning. Is it right for me? The workshop is designed for business owners, supervisors, managers or newly appointed HR professionals who need to have a basic understanding of employment legislation.

Location

Carlow Town

,

Event Fees:

EUR 399.00

Competency Based Interviewing & Recruiting within the Law


Dec 13,2017 - Dec 31,2017Time: 9:00 am - 5:00 pm
Workshop Duration: 1 day – 9.00am to 5.00pm In this workshop we look at best practice in recruitment and selection, concentrating in particular on the interview process. The objective of the workshop is to provide participants with an overview of recruiting within the law and best practice in competency based recruitment and selection. What is the format of the workshop? This workshop is highly interactive. Through group exercises you will learn how to prepare selection materials and you will conduct a competency based interview. Is it right for me? The workshop is designed for employees, business owners and HR professionals or those who will be responsible for or involved in the recruitment and interview process.

Location

Carlow Town

,

Event Fees:

EUR 399.00